Shipping Policy

Effective Date: October 12, 2026‌

Welcome to the official Shipping Policy of Classic Bathrooms Limited, the dedicated bathroom essentials store operating our e-commerce platform accessible at www.classicbathroomsltd.com. Our store is built to turn your daily bathing routine into a small, comforting ritual, with a carefully curated collection of gentle, skin-safe, long-lasting and modern sleek bath accessories ranging from premium shower heads, practical toothbrush holders, stylish wall hooks to beautiful soap dishes that fit seamlessly into every cozy home bath style. This policy outlines all standardized shipping terms, delivery timelines, shipping costs, tracking arrangements and related rules to guarantee you a clear, predictable and smooth shopping experience when you order from our full product catalog.

Our full official contact details for all shipping-related inquiries are listed below:

• Registered Company Name: Classic Bathrooms Limited
• Business Address: Longmile Centre, Unit 1, 60A Longmile Road, Dublin 12, Dublin, Ireland
• Customer Service Telephone: +353 1 408 9751
• Official Support Email Address: [email protected]
  You are welcome to reach out to our support team at any time if you have questions about order dispatch status, delivery exceptions, shipping address modifications or any other concerns related to the delivery of your purchased bath essentials.

1. Order Processing Timeline

All successfully submitted and paid orders on our platform will enter our formal processing queue within 1 working day after your payment is confirmed. Our warehouse team will complete product quality check, secure packaging and dispatch preparation for your order within 2 to 3 working days, excluding weekends and official Irish public holidays. For orders that contain custom personalized engraved items, we will require an extra 1 to 2 working days for production arrangement before the order is ready for dispatch. Once your order is handed over to our designated courier partner, you will receive an automated dispatch confirmation email sent to your registered email address, which marks the start of the formal delivery timeline for your parcel.

We highly recommend all customers double check their selected product specifications, correct full delivery address and valid contact phone number before finalizing checkout, to avoid unnecessary delays caused by incorrect order information. If you need to modify your delivery address or adjust your product selection after submitting your order, you may contact our support team before your order is marked as dispatched, and we will process your modification request free of charge.

2. Shipping Coverage and Delivery Timelines

We provide delivery services to all regions across the Republic of Ireland, Northern Ireland, and all 27 member states of the European Union, with tiered delivery timelines set based on your delivery location:

1. ‌Local Delivery within Republic of Ireland‌: For all orders delivered to addresses across Dublin and other regions in Republic of Ireland, the standard delivery timeline after order dispatch is 2 to 3 working days. Customers located in Dublin city can also select our optional same-day express delivery service if they place their order before 12:00 noon on a working day, to receive their purchased bath essentials on the very same day.
2. ‌Delivery to Northern Ireland and United Kingdom‌: The standard delivery timeline for regions across Northern Ireland and mainland UK after order dispatch is 3 to 5 working days.
3. ‌Delivery to Other EU Member States‌: For all orders shipped to France, Germany, Spain, Italy and other European Union regions outside of Ireland and UK, the standard delivery timeline after order dispatch is 5 to 8 working days.

Please note that the above delivery timelines are estimated reference values, and occasional minor delays may happen due to unexpected extreme weather conditions, local public health emergencies, or temporary courier peak periods such as Black Friday and Christmas promotional seasons. If your parcel does not arrive within 10 working days after we send you the dispatch confirmation email, you may contact our support team for a full delivery status check.

3. Shipping Cost Standards

We have designed transparent, simple shipping fee rules for all customers, with no hidden extra charges added to your order:

• ‌Free Shipping Eligibility‌: All orders with a total value of €50 or more qualify for completely free standard shipping, no extra fees will be charged at checkout. You can easily reach this threshold by combining any of our popular products, such as the €7 Cute Cartoon Animal Toothbrush Holder For Kids, €35 Filtered Handheld Shower Head With Mineral Stones and €17 Brushed Gold Luxury Wall Hook from our best bath sellers collection.
• ‌Standard Flat Rate Shipping for Small Orders‌: For all orders with a total value under €50, a flat standard shipping fee of €4.99 will be applied for all delivery addresses within Republic of Ireland. For orders delivered to Northern Ireland and UK, the flat standard shipping fee is €7.99, and for orders delivered to other EU member states, the flat standard shipping fee is €11.99.
• ‌Optional Express Shipping Upgrade‌: You can select the paid express shipping upgrade service at checkout to shorten your delivery timeline, with the express fee calculated automatically based on your delivery location. For local Dublin express service, the express shipping fee is only €6.99.

All shipping fees are clearly displayed on your checkout page before you confirm payment, so you will never encounter unexpected extra delivery costs after you finish placing your order.

4. Parcel Tracking and Delivery Arrangements

Once your order is dispatched from our warehouse, you will receive a dispatch confirmation email that includes your unique parcel tracking number and a direct link that lets you check your real-time delivery status at any time on our courier partner’s official website. You can also enter your order number on the “My account” order status page on our website to view the latest logistics updates whenever you want.

Our courier partner will deliver your parcel directly to your specified delivery address, and will leave a delivery notification card at your door if no one is available to sign for the parcel at the first delivery attempt. You can use the notification card to rearrange a suitable redelivery time for free, or arrange to pick up your parcel at the nearest local courier collection point within 7 working days. If you fail to collect your parcel within the required time window and the parcel is sent back to our warehouse, you will need to cover the cost of a second redelivery to receive your order again.

5. Delivery Related Special Notes

We strongly recommend that you inspect the outer packaging of your parcel carefully in front of the courier staff when you sign for your delivery. If you notice obvious severe damage on the outer packaging that may cause harm to the bath essentials inside, you can choose to refuse the delivery and contact our support team immediately. We will arrange a brand new replacement shipment for you completely free of charge after we confirm the situation.

We are not responsible for delivery delays or delivery failures caused by incorrect delivery addresses, invalid contact phone numbers you provided during checkout, or your repeated absence at the delivery location without prior rescheduling notice to the courier. If you need any help with arranging your delivery, you can always reach out to our customer support team via our listed contact channels, and we will work with you to resolve all delivery related issues as quickly as possible to make sure your curated soft bath essentials arrive at your home safely, so you can start enjoying your upgraded cozy home bath style as soon as possible.